Welcome to Wellnesssteps. Because the Terms and Conditions contain legal obligations, please read them carefully.

1. YOUR MASSAGE AGREEMENT

By agreeing to this, you agree to be bound by, and to comply with, these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use click agree.

PLEASE NOTE: We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. Please review these Terms and Conditions periodically.

2 YOUR Traditional Chinese Medicine or Acupuncturist AGREEMENT

I understand that some of the techniques used under the scope of Traditional Chinese Medicine include the use of sterile, single-use needles to penetrate the skin. Additional treatment methods can include, but are not limited to: acupuncture, acupressure, the electrical stimulation of needles, cupping or moxibustion, gua sha, and tuina. Before any of these procedures are performed, my practitioner will discuss my treatment options and only processed if my consent is given.

My practitioner has informed me the risks and symptoms of treatments, which can include, but are not limited to: slight pain, light-headedness or nausea, soreness, bruising, bleeding or discoloration of the skin, and the possibility of other unforeseen risks. I freely accept the risks involved with my procedure.

I will inform my practitioner if I currently have or develop any major health issues, if I suffer from any type of major bleeding disorder, or if I use a pacemaker.

I understand that I must let my practitioner know I am carrying, or believe to have any infectious agents, including but at not limited to HIV, TB and Hepatitis. In some cases where cross-infection is high, my practitioner may withhold treatment.

I understand that there are no guarantees for the results of my treatment. Traditional Chinese Medicine does not often provide an instant cure. The length of my treatment depends on the severity of my condition. In some cases my symptoms may temporarily worsen before they begin to improve.

I understand that the fees charged for my treatment are not covered under OHIP and must be covered in full by myself or through third party insurance. I am responsible for the full and prompt payment after services have been rendered.

I discuss the content of this form with my practitioner. I acknowledge that I can ask any questions I may have and receive answers I understand. By signing this form, I give my informed consent for Traditional Chinese Medicine treatments.

3. PRIVACY

Your information will be logged in our system and will be kept confidential. It may be collected, used, or disclosed only as permitted by law and as authorized below for insurance claim submission, payment, administration, audit, investigation, and fraud prevention.

4. DIRECT BILLING ELECTRONIC TRANSMISSION AUTHORIZATION AND CONSENT

I authorize Wellness Steps and its healthcare providers to collect, use, and disclose personal information concerning claims submitted on my behalf to my insurer, plan administrator, and their service providers for the purposes of assessing, processing, paying, investigating, auditing, and administering my benefits claims, including preventing fraud or plan abuse.

I authorize my insurer, plan administrator, and their service providers to use and exchange relevant personal information with Wellness Steps, healthcare professionals, insurers, reinsurers, investigative agencies, administrators of government or other benefits programs, the plan member, or a person acting on behalf of the plan member, where required for the purposes described above. This information may be exchanged electronically or by other secure means.

If I am the plan member, I confirm that I am authorized by my spouse and/or dependants, if applicable, to provide their personal information and consent to the collection, use, and disclosure described above. If I am a spouse or dependant, I confirm that I am authorized by the plan member to submit claims and assign benefit payments where applicable.

I understand that a photocopy or electronic version of this authorization is as valid as the original and that this authorization remains in effect for the ongoing administration of my benefits claims unless revoked in writing, subject to legal and insurer requirements.

5. DIRECT BILLING BENEFIT ASSIGNMENT AND PAYMENT RESPONSIBILITY

I assign to Wellness Steps any benefits payable for eligible claims that Wellness Steps submits electronically on my behalf, and I authorize my insurer or plan administrator to issue payment directly to Wellness Steps.

I understand that my insurer or plan administrator is not required to accept this assignment. If a claim is declined, reduced, delayed, paid to me, or otherwise not paid in full to Wellness Steps, I remain responsible for paying Wellness Steps the full outstanding amount for all services and supplies provided.

This assignment applies to all eligible claims submitted electronically by Wellness Steps and may be revoked by giving written notice to Wellness Steps and, where required, to my insurer or plan administrator. Revocation does not affect claims or amounts already submitted or owing.